Terms of service

Last updated: September 14, 2025

Welcome to Back Serenity. These Terms of Service (“Terms”) govern your use of our website, store, and all related content, features, tools, products, and services (the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

Use of the Services

  • You must be at least the age of majority in your jurisdiction to use our Services.

  • You may not use our products for any unlawful or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

Purchases and Payments

  • All prices displayed are in USD unless otherwise stated.

  • We reserve the right to modify product pricing, availability, or promotions at any time.

  • Payments are processed securely through Shopify and authorized third-party payment providers.

Product Information & Disclaimer

  • We make every effort to display accurate product information, but do not guarantee that descriptions, pricing, or availability are error-free.

  • Products are not medical devices and should not replace professional medical advice. Consult a healthcare provider before using products if you have medical conditions.

Important Product Disclaimer

By purchasing the Serenity Flex Board, you agree that:

  • This product is designed for stretching and posture support only.

  • It is not a medical device and should not replace professional medical advice.

  • If you have existing medical conditions, you should consult your healthcare provider before use.

  • Back Serenity is not liable for injuries caused by misuse of the product.

Intellectual Property

All content on our Services (logos, text, graphics, designs, etc.) is owned or licensed by Back Serenity and may not be used without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Back Serenity shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.

Governing Law

These Terms are governed by the laws of the United States and the State of Illinois, without regard to conflict of law principles.